SMS (aka “text message”) method

  1. Confirm your mobile phone number is entered in the top “Mobile” filed. If it’s not, go ahead and type it in.
  2. Check the “Enabled” box and the “Primary” bullet next to the “Text Message” row
  3. Click on the “Update Profile button”

Backup Methods

You might notice that you can check the “Enabled” box next to more than one row, but only select one “Primary” row. The primary method is what we’ll ask you for first upon login. If you don’t have access to that method, you can use a backup.

Check the box and follow the above configuration instructions for any methods you’d like to use as a backup. It is okay to not have any.

If you get locked out, you can always reach up using the chat badge in the bottom right!

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